Board Thread:Questions and requests/@comment-24126950-20160322101210

Hello everyone

I have an issue. My main account got deleted when I updated my game with the new Modern Day episode. I have been unable to retrieve my account since. I wrote to Popcap Customer Service for help, but never recieved a response. I don't know what to do, and am not willing to start all over again, since I was finishing the Big Wave Beach episode when my account vanished.

Can anyone give me any advice on what to do? 